Slow software with Office 2013/2016


Upon upgrading to Office 2013 or 2016 from older versions, you experience slower performance or more crashes than you have been used to. An example might be that PowerPoint is slow to respond to mouse-clicks or you experience a time lag of half a second or more with slide transitions.


Much has been written on the Internet by technical bloggers about the fact that PowerPoint 2013 is a more cumbersome piece of software than PowerPoint 2010. This is also true of Office 2016 in general due to its heavier system requirements.

Fix 1: Check your computer meets the system requirements

The latest versions of Office and Windows have much heavier system requirements than the old combination of Windows XP and Office 2010.

  1. If you are using Office 2013, you need at least 3GB computer RAM.
  2. If you are using Office 2016, you need at least 4GB of computer RAM.

Fix 2: Upgrade to the latest version of OMBEA Response.

Since March 2017, OMBEA Response for Microsoft Windows has used more modern connections between PowerPoint and Excel, resulting in an increase in speed.

  1. To get the latest version of OMBEA Response, visit the downloads section of

Fix 3: Disable hardware-acceleration

Follow the steps below to disable hardware acceleration:

  1. Start Microsoft PowerPoint 2013.
  2. On the File tab, click Options.
  3. In the Options dialog box, click Advanced.
  4. In the list of available options, click to select the Disable hardware graphics acceleration check box.
  5. In the list of available options, click to select the Disable Slide Show hardware graphics acceleration check box.
  6. Click OK.