Experience Management. Simplified.
Your customer satisfaction index has grown by 2%. Keep up the good work!
Improve waiting time at the London store between 10am and 11am on Sundays.
The customer satisfaction in the self-checkout area has just dropped at the Birmingham store.
New product selection IMPROVED your total index by 4%.
The Tokyo store is FALLING BEHIND. Take action now.
The atmosphere at the office improved by 6%. Keep up the good work!
Improve meeting meaningfulness between 10am and 11am on Mondays.
The employee experience at your Birmingham office has just dropped.
Reducing workload improved your total index by 10%.
The development team’s job satisfaction is falling behind. Take action now.
Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention.
The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition.
Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before.
Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.
Your journey with OMBEA is really important to us. This is why we go to great lengths to support you as you grow. Help yourself with our Guidebook or get in touch for a tailor made webinar or onsite course. And of course our email, web and phone support is already included.
We’ll take the time to understand your needs before delivering a webinar just for you. If you want some face time then we have a range of onsite courses that will fit the bill perfectly.
Our Guidebook is there from the moment you unwrap your OMBEA delivery. It’s an easy read from start to finish and by the end, you’ll be a confident OMBEA user.
It's super easy to get going and use for anyone from small startups to large enterprises. It is affordable too!
