Beautify Link Streams

Using Link Streams to capture real-time feedback just got a lot prettier.

New Feature: Branching Link Streams

Branching logic is used to guide respondents through questions that are most relevant to them. Sh...

What is the Net Promoter Score® and Why Is It So Important?

For any business that has customer-facing operations, the ability to measure customer satisfactio...

New great Insights UI features you should know about

From subtle improvements to major changes, here are some of the new features that you are getting...

New Touchless Feedback Terminals

The way businesses operate and interact with customers has changed significantly in a very short ...

3 Ways Survey Tablets Trump Pen and Paper Surveys

Online surveys, including tablet-based surveys, could be 10 times cheaper than paper surveys. B...

Black Friday Sales are at an all Time High while Consumer Happiness is at an all Time Low

Data from OMBEA’s customer satisfaction measurement terminals across the US and the UK suggests t...

How Simple Smiley Feedback Pods Drive Clarity

Small businesses, Charities, Blue Chips, even entire countries, are goal-oriented. The way it usu...

The Ultimate Secret Weapon for Retail CX Managers

For any business, public or private, it is the primary goal to not only meet customer and user ex...

Performance Against Purpose. How do Tourist Attractions know they’re doing a good job?

Your vision drives you. If you’re running a visitor attraction, such as a museum or a theme park,...

You have a real-time business. Why not a real-time staff survey?

HR Managers have a bad habit of conducting annual staff surveys and assuming they’re a reasonable...

How to win the National Student Survey

The National Student Survey (NSS) is an annual survey of all final year undergraduate degree stud...

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