NPS® (Net Promoter Score) is a technique that is commonly used for measuring customer satisfactio...
You want to understand what your audience feels. And if you don’t yet, you should, because a happ...
While the majority office workers are still working remotely, many are wondering what will happen...
The short answer: Smiley feedback terminals from Ombea start at $35 per month (billed annually). ...
In our latest webinar, Paul Jenner discusses how to leverage your employee feedback in order to e...
Customer experience software has had a presence on the business landscape for decades now. They’v...
Every successful business understands the importance of knowing what their customers want and wha...
For any business that has customer-facing operations, the ability to measure customer satisfactio...
Small businesses, Charities, Blue Chips, even entire countries, are goal-oriented. The way it usu...
There was a time in this country, and in fact, it wasn’t that long ago, where companies and organ...
Delegates on training courses have ever-higher expectations from your presentation. At the same t...
We all know that if our business is to perform, and our customers are to enjoy the experience the...
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.