Articles

How does Employee Engagement Improve Patient Experience?

Measuring both employee experience and patient experience isn’t a new concept. In fact, many heal...

Avarn Security renews its contract with Stockholm Arlanda airport, continues to use Ombea touchless ExpressPods

Avarn Security, a multinational security firm, has successfully renewed its contract with Arlanda...

42 Excellent Questions to ask with a Smiley Feedback Terminal

Surveys are a proven method to tackle customer experience improvements by collecting actionable b...

Post Covid-19: What Does Air Travel Look Like in the Future for Passengers?

Covid-19 has turned the travel industry upside down. Some airlines have collapsed and those that ...

Touchless Feedback: 5 trends driving the transition

Sorry to bring this up, but we have to talk about COVID — at least for a bit. The COVID pandemic ...

5-Point Likert Scale: The Key To Easily Understanding Your Audience

You want to understand what your audience feels. And if you don’t yet, you should, because a happ...

How Much Does a Smiley Feedback Terminal Cost?

The short answer: Smiley feedback terminals from Ombea start at $35 per month (billed annually). ...

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