Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals.
Understand and improve experience at online touchpoints such as on your website, your intranet or in your apps using embedded widgets.
Understand and improve experience, whether on-site or online, using emails, SMS or QR codes.
OMBEA @ombea: 22 October 2020, Even the rain can't dampen the efforts of Landsec 's @ClarksVillageUK location to ensure #customervo
Touchless Feedback: 5 trends driving the transition
Sorry to bring this up, but we have to talk about COVID — at least for a bit. The COVID pandemic ...
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