Articles

42 Excellent Questions to ask with a Smiley Feedback Terminal

Surveys are a proven method to tackle customer experience improvements by collecting actionable b...

COVID Vaccination Centers Adopt Touchless Smiley Terminals

We’ve just sent the first batch of touchless smiley terminals to COVID vaccination centers across...

Patient Experience Trends in a Year Dominated By COVID-19 Implications

With the challenges of a health pandemic to contend with, health care and health systems around t...

5-Point Likert Scale: The Key To Easily Understanding Your Audience

You want to understand what your audience feels. And if you don’t yet, you should, because a happ...

How Much Does a Smiley Feedback Terminal Cost?

The short answer: Smiley feedback terminals from OMBEA start at $35 per month (billed annually). ...

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