Patient Experience Trends in a Year Dominated By COVID-19 Implications

With the challenges of a health pandemic to contend with, health care and health systems around t...

5-Point Likert Scale: The Key To Easily Understanding Your Audience

You want to understand what your audience feels. And if you don’t yet, you should, because a happ...

How Much Does a Smiley Feedback Terminal Cost?

The short answer: Smiley feedback terminals from OMBEA start at $35 per month (billed annually). ...

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