As the summer approaches, and we all take the time to recharge and grow, we pick our 5 top readin...
Businesses today are terrible at explaining why they do what they do. We think it's vital that th...
The short answer: It depends. There are three main factors that impact the price of a feedback ma...
Have you tried googling “How to measure customer satisfaction?” We have, and when we did, we go...
Customer experience was traditionally based around face-to-face interactions with a company and t...
Customer experience analytics involves gathering and reviewing data from customer feedback, to ga...
In this article, we discuss everything from the basic principles of customer experience to the di...
Ombea® – one of Europe’s fastest-growing customer experience platforms – in a partnership with T...
In this webinar, Mitt Nathwani discusses what is employee engagement, how to apply it in your own...
On March 22nd, The Financial Times published its latest annual ranking of Europe’s fastest-growin...
As the name suggests, the Ombea Anywhere Module helps you maximise survey responses at any physic...
NPS® (Net Promoter Score) is a technique that is commonly used for measuring customer satisfactio...
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.