Articles
The Experience Economy is Here - Post-COVID Employee Experience Perspective
In our latest webinar, Paul Jenner discusses how to leverage your employee feedback in order to e...
5 Tips to Simplify Customer Experience Management Software
Customer experience software has had a presence on the business landscape for decades now. They’v...
How to Use Voice of the Customer Tools to Improve Quantity and Quality of Customer Feedback
Every successful business understands the importance of knowing what their customers want and wha...
What is the Net Promoter Score® and Why Is It So Important?
For any business that has customer-facing operations, the ability to measure customer satisfactio...
How Simple Smiley Feedback Terminals Drive Clarity
Small businesses, Charities, Blue Chips, even entire countries, are goal-oriented. The way it usu...
A Simple Upgrade for Tired Training Courses
Delegates on training courses have ever-higher expectations from your presentation. At the same t...
Why internal changes fail so often (And how an audience response system can ensure success)
Picture the scene; you’ve spent months defining a new initiative that will definitely make your c...
A Guide to Audience Response Systems
The business world is a hive of technology! In order to facilitate business processes, the use of...
Developing a Winning Training Strategy
The Ombea audience response system (ARS) has always been a popular choice for corporate and publi...
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