Articles

How to keep contractors on their toes using continuous feedback

As a facilities manager, you're dealing with many contractors. But how do you know they’re doing ...

Five Key Attributes of the Perfect Response to Complaints

You’re gathering feedback from the people that use your facilities, but are you responding adequa...

How to Collect More Feedback Using the OMBEA Anywhere Module

As the name suggests, the OMBEA Anywhere Module helps you maximise survey responses at any physic...

Lifestyle Fitness bucks the COVID gym trend with OMBEA

Lifestyle Fitness are a chain UK based fitness clubs that, like most businesses, have had to adap...

Touchless Feedback: 5 trends driving the transition

Sorry to bring this up, but we have to talk about COVID — at least for a bit. The COVID pandemic ...

A Guide to Employee Net Promoter Score

NPS® (Net Promoter Score) is a technique that is commonly used for measuring customer satisfactio...

5-Point Likert Scale: The Key To Easily Understanding Your Audience

You want to understand what your audience feels. And if you don’t yet, you should, because a happ...

The Importance of Feeling Safe at Work

While the majority office workers are still working remotely, many are wondering what will happen...

How Much Does a Smiley Feedback Terminal Cost?

The short answer: Smiley feedback terminals from OMBEA start at $35 per month (billed annually). ...

The Experience Economy is Here - Post-COVID Employee Experience Perspective

In our latest webinar, Paul Jenner discusses how to leverage your employee feedback in order to e...

30 Industry-Specific Customer Satisfaction Survey Questions

Consumers don’t want marketing. They don’t need marketing. The ability to pull up business inform...

5 Tips to Simplify Customer Experience Management Software

Customer experience software has had a presence on the business landscape for decades now. They’v...

Prev 1 / 2 Next

Find out more

Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.