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Turn customers into fans and employees into ambassadors.

Trending Articles

OMBEA Retail Experience Management

Delighted shoppers are willing to spend more money with your brand.

10 Key Customer Satisfaction Measures

Have you tried googling “How to measure customer satisfaction?” We have, and when we did, we go...

5 Questions Retailers Are asking Their Customers in 2021

You’re not dumb. You understand that to make more sales, you need to understand your customers. G...

What is Digital Customer Experience?

Customer experience was traditionally based around face-to-face interactions with a company and t...

Trending Customer Stories

Red Awning Supermarkets

Going all the way back to 1952, Red Awning Supermarkets is a wholesale supermarket chain focused ...

Hallandstrafiken

With over 50.000 journeys a day, Hallandstrafiken ensures that residents of the Swedish region of...

Buzz Burgers

Buzz Burgers is a fast food restaurant chain that uses both the OMBEA On-Site and Anywhere Module...

Bagsværd Pharmacy

Bagsværd Apotek uses both the OMBEA On-Site and Anywhere modules to dig deep on customer satisfac...

Latest Product Updates & News

Niclas Forsvall New Chief Commercial Officer at OMBEA

OMBEA is strengthening its leadership team with business development and digital transformation p...

Trigger Actions Based on if Your Respondents are Satisfied or Not

Now it is possible to direct your respondents to a relevant post-survey experience where you can ...

Beautify Link Streams

Using Link Streams to capture real-time feedback just got a lot prettier.

New Feature: Branching Link Streams

Branching logic is used to guide respondents through questions that are most relevant to them. Sh...

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