Become an Experience Expert

Turn customers into fans and employees into ambassadors.

Trending Articles

42 Excellent Questions to ask with a Smiley Feedback Terminal

Surveys are a proven method to tackle customer experience improvements by collecting actionable b...

Post Covid-19: What Does Air Travel Look Like in the Future for Passengers?

Covid-19 has turned the travel industry upside down. Some airlines have collapsed and those that ...

Touchless Feedback: 5 trends driving the transition

Sorry to bring this up, but we have to talk about COVID — at least for a bit. The COVID pandemic ...

5-Point Likert Scale: The Key To Easily Understanding Your Audience

You want to understand what your audience feels. And if you don’t yet, you should, because a happ...

Trending Customer Stories

Hallandstrafiken

With over 50.000 journeys a day, Hallandstrafiken ensures that residents of the Swedish region of...

Latest Product Updates & News

Niclas Forsvall New Chief Commercial Officer at OMBEA

OMBEA is strengthening its leadership team with business development and digital transformation p...

Trigger Actions Based on if Your Respondents are Satisfied or Not

Now it is possible to direct your respondents to a relevant post-survey experience where you can ...

Beautify Link Streams

Using Link Streams to capture real-time feedback just got a lot prettier.

New Feature: Branching Link Streams

Branching logic is used to guide respondents through questions that are most relevant to them. Sh...

Find out more

Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.