Become an Experience Expert

Turn customers into fans and employees into ambassadors.

Trending Articles

How To Measure Customer Satisfaction [The Right Way]

There are plenty of ways of gauging customer satisfaction. Then there's the right way. Find out w...

OMBEA Retail Experience Management

Delighted shoppers are willing to spend more money with your brand.

Downloadable Resource: Five Customer Experience Question Sheet Examples

Use these question sheet examples to get started with your smiley face terminal right now.

Which of the following is true of customer satisfaction?

Can you guess which of the following statements is true about customer satisfaction?

Trending Customer Stories

Red Awning Supermarkets

Going all the way back to 1952, Red Awning Supermarkets is a wholesale supermarket chain focused ...

Nimbuscare

“Protecting patients and making them feel safe was our key priority. The quality of how this was ...

Isle Listen Initiative

“The professional and helpful manner of all those we have dealt with at OMBEA, along with the key...

Proactive Gas Safety (PGS) Training

PGS Training specializes in compressed gas safety certification. Whether on-site at their Cheshir...

Latest Product Updates & News

Niclas Forsvall New Chief Commercial Officer at OMBEA

OMBEA is strengthening its leadership team with business development and digital transformation p...

Trigger Actions Based on if Your Respondents are Satisfied or Not

Now it is possible to direct your respondents to a relevant post-survey experience where you can ...

Beautify Link Streams

Using Link Streams to capture real-time feedback just got a lot prettier.

New Feature: Branching Link Streams

Branching logic is used to guide respondents through questions that are most relevant to them. Sh...

Find out more

Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.