Customer Stories

University of Glasgow

The University of Glasgow in Scotland has a lot to be proud of. Not only is it the fourth-oldest university in the English-speaking world, it continuously ranks as one of the top 100 universities, placing it within the top 1% globally. Within the UK, it is one of the top ten institutions in the country. Since its foundation in 1451, University of Glasgow alumni have made their impact: Adam Smith redefined modern economics, and many top UK prime ministers, justitians, and business leaders have at one point passed through its halls. Today, the University of Glasgow has 32,000 students spread across multiple faculties. Visitors from the UK and abroad come to the University to see the wonderful architecture that is often described by students and visitors as being like the Hogwarts school from JK Rowling’s Harry Potter series.

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Customer Story

North Carolina Museum of Art

The North Carolina Museum of Art first opened its doors in 1924, and since then has connected audiences with art and nature. Millions of visitors per year come to the museum to admire the collections given to the museum over the years. They also come for one-off events both indoors and outdoors.

Customer Story

Oxford Health NHS Foundation Trust

Oxford Health NHS Foundation Trust is a community-focused organisation that provides physical and mental health and social care with the aim of improving the health and well being of patients and their families. The Trust works in partnership with other organisations: with the University of Oxford to promote innovation in healthcare and to train doctors and psychologists; with Oxford Brookes University and the University of Bedfordshire and Thames Valley to train nurses and allied health professionals; with local authorities and voluntary organisations to provide joined up care and with GPs.

Customer Story

G4S Patient Transport

Founded in 1901, G4S Security is one of the world’s largest security companies. With a presence in 125 countries, it is publicly traded on the London Stock Exchange. Since its inception, G4S has expanded operations to a number of areas, including prisoner transport, overseas security, and care and justice services.

Customer Story

lux-Airport

The Société de l’Aéroport de Luxembourg SA, better known as lux-Airport, is located in the heart of Europe. It strives to offer the quality and standards of a large hub airport with comfort and efficiency of a regional one. The airport prides itself on having 4.4 million passengers in 2019, 1,125 million tonnes of cargo (2021), and more than 86 direct flight destinations through 16 different airlines. The airport strives to provide convenience and comfort to all its travellers at all stages of their journey.

Customer Story

Willows Veterinary and Referral Center

Willows Veterinary and Referral Center is a state-of-the-art veterinary practice located in the West Midlands region of the United Kingdom. In addition to providing top-quality veterinary care for pets in the surrounding area, Willows acts as a referral center for pets from across the UK needing specialist investigation and treatment. As a center of excellence in the treatment of animals, the Center frequently holds conferences and specialist training sessions in the field of Veterinary Practice. Their facility boasts purpose-built seminar rooms with space for up to 100 participants at a time.

Customer Story

Intersport Sweden

Established in Switzerland in 1924, Intersport is a global brand with over 5,000 retail stores around the world. Their mission? To help, educate, and support people with sport regardless of experience.![]()

Customer Story

Case Study on Schools and Remote Learning

Four schools in Oxfordshire, United Kingdom, are using Ombea to ensure they are always delivering the best experience they can for all remote learners.

Customer Story

The Queen Elizabeth Hospital

With a staff of around 3,000, the Queen Elizabeth Hospital serves around 278,000 residents in the Lincolnshire, Norfolk and Cambridgeshire counties about 100 miles north of London. The Staff Engagement Team uses the Ombea ExpressPod smiley terminals to keep track of employee feedback. Ombea helps them to understand employee satisfaction in real-time. With quantifiable, anonymous and department-specific data, the team can easily understand where they need to act, and how, to improve employee wellbeing.

Customer Story

Proactive Gas Safety (PGS) Training

PGS Training specializes in compressed gas safety certification. Whether on-site at their Cheshire, UK location or online, PGS Training offers e-learning courses, webinars, and on-site training for a variety of UK-based businesses. PGS Training needed a way to increase audience engagement, and thus opted for Ombea’s ResponsePads. As COVID hit, and training moved online, they incorporated Ombea’s Anywhere module to capture specific, anonymous feedback on every aspect of their offering. Combining Ombea Response with the Ombea Insights Anywhere module, PGS Training can continuously deliver a rich experience while uncovering areas for improvement.

Customer Story

Nimbuscare

“Protecting patients and making them feel safe was our key priority. The quality of how this was to delivered was a key consideration.” **- Ellie Holmes, Corporate Affairs Manager at Nimbuscare** Nimbuscare is a large at scale GP Provider in the North of England; it provides care to approximately 250,000 patients in the York area. Not only were Nimbuscare one of the first to establish a mass drive thru flu vaccination programme for York residents, they also established one of the first mass Covid-19 vaccination centres in the whole of England serving both local and national patients. In order to deliver quality care, Nimbuscare recognised the importance of listening to their patients. They considered traditional survey methods, but these required continuous staff involvement, which encumbered them and distracted them from performing critical duties. Using a combination of Ombea’s On-site and Anywhere modules, Nimbuscare can understand patient satisfaction in real-time with little to no direct involvement from staff.