Feedback Terminals
for customer and employee experience
Multiple sizes and mounting options.
Modern and fully customizable design.
AI-powered reporting and alerts included.
Global delivery and worldwide coverage.
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Used by 1000+ leading brands in over 80 countries.
For collecting feedback from customers, employees, patients, passengers, students, and more.
Gather More Feedback with Smiley Feedback Terminals
Boost customer and employee satisfaction with our smiley face feedback kiosks. Designed for high-volume feedback collection, they're perfect for busy settings, helping you quickly enhance experiences and increase loyalty.
ExpressTab
For multiple questions including smiley, multiple choice and free-text options.
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Expect more feedback.
When leaving feedback takes less than a second, you'll get more of it. Place an ExpressPod or ExpressTab at every key touchpoint, and see how 30% or more people passing by stop and rate their experience.
Customize your feedback terminals.
Customize the feedback terminals to match your unique branding requirements.
Place feedback terminals without constraints.
You can use the standardized VESA mount, double-sided adhesive or any of the included mounts to place the feedback terminals wherever you need.
Move forward with touchless feedback.
Guide your team’s efforts intelligently, focusing on impactful actions without the data analysis overload. Ombea simplifies complex insights, enabling your staff to concentrate on what truly matters.
Whenever you need feedback from more channels, we’ve got you covered.
Instant SMS
Send and receive real-time feedback via text messages, making it easy for customers to respond on the go.
Instant email
Utilize email surveys to capture detailed feedback directly from your customer's inbox, ensuring timely and thoughtful responses.
On-site feedback terminals
Place interactive terminals in strategic locations to collect immediate reactions and opinions from customers while their experience is fresh.
In-app Widgets
Embed customizable feedback forms within your mobile app, allowing users to submit feedback without disrupting their app experience.
Website Widgets
Integrate feedback tools seamlessly into your website, enabling visitors to easily share their experiences as they browse.
Desktop Widgets
Offer feedback options directly on desktop applications, facilitating convenient feedback from users during tasks.
Self-checkout Screens
Gather feedback at point of sale with interactive prompts on self-checkout screens, capturing insights at a critical touchpoint.
Google Reviews
Automatically fetch and consolidate all your Google Reviews in one place, providing a comprehensive view of customer sentiments and enhancing response efficiency.
Trustpilot
Collect and manage reviews on Trustpilot to build credibility and attract new customers with verified ratings.
QR Code
Use QR codes to direct customers to feedback forms on their mobile devices, offering a quick and contactless way to express their thoughts.
Something else?
Can't find exactly what you're looking for? Contact us directly to discuss your specific feedback collection needs. Our team is ready to help customize solutions that fit your unique requirements.
The real magic happens when all this feedback is turned to success.
Ombea makes the complex simple. Whether you're tech-savvy or not, you'll be up and running in minutes. No more manual data crunching. Ombea streamlines feedback collection, helping you manage and improve performance effortlessly, from one to hundreds of locations.
Let’s have a chat
Our friendly team will show you around the Ombea platform, highlighting features that matter to you.
See Ombea in action, customized for your needs.
Find out how it can help you and your team.
Explore how similar organizations are using Ombea.
