Last updated 24 May 2018
We do update this Policy occasionally so please ensure you review this regularly. If we make any material changes, we'll notify you of such changes by email or other appropriate means of communication.
We collect information about you and your company when you: register for our services; modify your user profile; and make purchases through, use, access, or interact with, any OMBEA Products or Services (including, but not limited to, when you download, view, or share content).
Information we collect includes:
You may provide this information directly when you enter it in via an OMBEA service. You may also refuse to not enter the information asked, but please note that by limiting the information you provide us, we can only provide you limited services.
In some cases, another user (such as a system administrator) may create an account on your behalf and may provide your information, including personal data (most commonly when your company requests that you use our products). We collect such information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including personal data) about someone else, we assume that you have the authority to act on their behalf. Please let us know if this is not the case.
We collect other data that you submit to our websites, or as you participate in any interactive features of OMBEA Services, participate in surveys, promotions, activities or events, request customer support, communicate with us via third party social media sites, or otherwise communicate with us. For example, you can submit information regarding a problem you are experiencing with an OMBEA product.
This type of data can also be collected from individuals, who are currently not OMBEA customers and may only be interested in buying Services from us or are interested in working with us.
We gather certain information and store it in log files when you interact with our Websites and Products. This information includes, but is not limited to, internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. This type of data can also be collected from individuals, who are currently not OMBEA customers and may only be interested in buying Services from us or are interested in working with us.
We use the information that we collect from you for a variety of purposes:
Our processing of personal data for these purposes is based on the contract between you/the company you represent and us.
Our processing of personal data for these purposes is based on our legitimate interest to provide you relevant information as part of the Services and to promote Products and Services to you.
When the legal basis for our processing of your personal data is legitimate interest, we have done a so-called balancing test as required by data protection legislation to ensure that it is alright to use this legal basis.
We will not share your personal data except as described below:
OMBEA may share your information with third party service providers to provide you the Services, to facilitate your use of our Services, to process any financial transactions you make through our Services, or to provide technical support. This means for example third party vendors who provide the necessary software, networking, storage and other similar technology that are required to provide the Services. Except as set forth in this Policy, these third party service providers must only use your information to provide the services requested by OMBEA.
We may share your personal data to comply with requests from competent authorities or related to legal proceedings when this is permitted or required by law, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If you have expressly requested that we do so, we may share your personal data with (i) third-party sites or platforms, such as social networking sites; and/or (ii) third-party application developers.
Some of our Affiliates and third-party service providers process personal data outside the European Economic Area (EEA):
If personal data of EU residents is in any way transferred or processed outside the EEA, we take all necessary steps to ensure that such personal data continues to be adequately protected. Usually we use EU Commission's Standard Contractual Clauses (as required by Article 46.2 of the EU General Data Protection Regulation), which means that we have a contract in place with our affiliates or service providers, requiring these parties to process personal data in a secure manner.
Most of your personal data will be retained during the course of your customer relationship with OMBEA. Some personal data might be retained after your customer relationship with us has ended, if required or allowed by applicable laws; for example, applicable tax and accounting legislation requires us to keep some information for six years and in some cases even longer. When your personal data is no longer required by law or rights or obligations by either party, we will delete your personal data.
Personal data which is not necessary for the customer relationship will be deleted or anonymized as soon as possible after the collection of such personal data and at latest within 12 months.
You have a right to access personal data we process about you. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data.
You have a right to object for certain processing. To the extent required by applicable data protection law, you have a right to restrict data processing.
You have a right to data portability, i.e. right to receive your personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller, to the extent required by applicable law.
If you wish to access your personal data, wish to have your personal data removed or want to use any of the other rights mentioned above, please contact firstname.lastname@example.org.
We take reasonable measures to protect the information that we collect from or about you from unauthorized access, use, or disclosure. Our Services have security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Services are accessed using a supported browser, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data are safe, secure, and available only to you. OMBEA hosts the website in a server environment designed to be secure and that uses a firewall and other technology designed to prevent interference or access from outside intruders. OMBEA provides unique user names and passwords that must be entered each time a customer logs in to our Services. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of personal data.
Our purposes of processing your personal data (as described above) do not necessitate collecting and processing of any sensitive information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or sexuality). We kindly ask you to not send any sensitive information on or through our Services or via any other means as this poses unnecessary risks to your privacy.