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New Touchless Feedback Terminals

June 24th, 2020

The way businesses operate and interact with customers has changed significantly in a very short period of time. Therefore, customer and employee feedback has never been more important in informing organisations what is working, where the gaps are, what staff training may be needed and if key messages are reaching their audience.

New touchless feedback feature on OMBEA ExpressPods helps organisations gather continuous feedback through on-site touchpoints even as people have become more careful about touching surfaces in public places.

Thanks to our new feature, to cast their vote your customers and employees simply need to come in close proximity with a smiley without actually touching it. A short beep will then notify them that their vote has been successfully recorded.

With this approach, organizations not only will continue listening to the voice of their customers and employees but also show that they are successfully adapting to the new circumstances.

About OMBEA

OMBEA provides leading solutions for capturing and analyzing real-time feedback. Governments, Fortune 100 corporations and top-rated universities across the globe use our solutions to visualize feedback, generate insight, and make evidence-based decisions. This helps them make their students smarter, their customers happier and their employees more engaged.

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