Make every customer experience count.

Monitor customer experience on-site and online 24/7.

Understand what makes your customers tick.

Act on poor experiences before it's too late and promote your great ones.

Relevant Articles

What is Customer Experience Analytics?

Customer experience analytics involves gathering and reviewing data from customer feedback, to ga...

42 Excellent Questions to ask with a Smiley Feedback Terminal

Surveys are a proven method to tackle customer experience improvements by collecting actionable b...

The Ultimate Guide to Customer Experience 2.0

In this article, we discuss everything from the basic principles of customer experience to the di...

OMBEA & Trustpilot Join Hands to Help Brands Manage Customer Experience Online and On-site

OMBEA® – one of Europe’s fastest-growing customer experience platforms – in a partnership with T...

Relevant Customer Stories

Buzz Burgers

Buzz Burgers is a fast food restaurant chain that uses both the OMBEA On-Site and Anywhere Module...

Bagsværd Pharmacy

Bagsværd Apotek uses both the OMBEA On-Site and Anywhere modules to dig deep on customer satisfac...

Newcastle City Library & Community Hub

Newcastle City Library expanded their services to become a community hub. With a long list of new...

Gunwharf Quays

Gunwharf Quays is a shopping centre located in Portsmouth, UK. It serves millions of visitors per...

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