Don't just rely on your existing customers or computer-based employees who happen to enjoy email surveys. Make every experience count. Explore our modules for measuring experience at virtually any touchpoint.
Instead of waiting hours, days or months; capture feedback about interactions as they happen. This way you can take proactive action before it's too late.
It's not longer quick enough to manually browse through piles of charts before you can act. OMBEA presents automated and prioritized action lists that enable your local staff to act on negative experiences directly. Win over your competitors one experience at a time.
Whether you have a single shop or an enterprise with thousands of outlets, OMBEA is for you. Monitor and improve experience at every touchpoint with ease. Go even further with our API as it enables you to seamlessly blend feedback into your existing dashboards and reports.
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.