Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals.
Understand and improve experience at online touchpoints such as on your website, your intranet or in your apps using embedded widgets.
Track and manage public reviews about your business. Make sense of every review, understanding trends as they emerge.
Understand and improve experience, whether on-site or online, using emails, SMS or QR codes.
OMBEA @ombea: 3 May 2021, Welcome to #CustomerExperience 2.0!👇
In our latest article, we discuss everything from the basic pr
The Ultimate Guide to Customer Experience 2.0
In this article, we discuss everything from the basic principles of customer experience to the di...
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