In the world of retail, it can be easy to get lost in the numbers: sales figures, conversion rate...
As the summer approaches, and we all take the time to recharge and grow, we pick our 5 top readin...
Businesses today are terrible at explaining why they do what they do. We think it's vital that th...
The short answer: It depends. There are three main factors that impact the price of a feedback ma...
Have you tried googling “How to measure customer satisfaction?” We have, and when we did, we go...
Ombea® – one of Europe’s fastest-growing customer experience platforms – in a partnership with T...
As the name suggests, the Ombea Anywhere Module helps you maximise survey responses at any physic...
You want to understand what your audience feels. And if you don’t yet, you should, because a happ...
The short answer: Smiley feedback terminals from Ombea start at $35 per month (billed annually). ...
Customer experience software has had a presence on the business landscape for decades now. They’v...
Every successful business understands the importance of knowing what their customers want and wha...
For any business that has customer-facing operations, the ability to measure customer satisfactio...
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.