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On-site

Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals.

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Online

Understand and improve experience at online touchpoints such as on your website, your intranet or in your apps using embedded widgets.

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Track and manage public reviews about your business. Make sense of every review, understanding trends as they emerge.

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Understand and improve experience, whether on-site or online, using emails, SMS or QR codes.

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Customer experience (CX) is becoming a fervent source of focus for businesses, with Econsultancy’...

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