It’s no secret that consumers have gotten pickier over the years. Even before the pandemic, the e...
As the name suggests, the Ombea Anywhere Module helps you maximise survey responses at any physic...
The Net Promoter Score (NPS) is commonly used by companies to measure customer loyalty and while ...
Lifestyle Fitness are a chain UK based fitness clubs that, like most businesses, have had to adap...
Sorry to bring this up, but we have to talk about COVID — at least for a bit. The COVID pandemic ...
You want to understand what your audience feels. And if you don’t yet, you should, because a happ...
Measuring customer satisfaction is an important element of improving customer service and refinin...
The short answer: Smiley feedback terminals from Ombea start at $35 per month (billed annually). ...
Consumers don’t want marketing. They don’t need marketing. The ability to pull up business inform...
Customer experience software has had a presence on the business landscape for decades now. They’v...
Every successful business understands the importance of knowing what their customers want and wha...
For any business that has customer-facing operations, the ability to measure customer satisfactio...
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.