Consumers don’t want marketing. They don’t need marketing. The ability to pull up business inform...
Customer experience software has had a presence on the business landscape for decades now. They’v...
Every successful business understands the importance of knowing what their customers want and wha...
For any business that has customer-facing operations, the ability to measure customer satisfactio...
Online surveys, including tablet-based surveys, could be 10 times cheaper than paper surveys. B...
Data from Ombea’s customer satisfaction measurement terminals across the US and the UK suggests t...
Small businesses, Charities, Blue Chips, even entire countries, are goal-oriented. The way it usu...
For any business, public or private, it is the primary goal to not only meet customer and user ex...
Your vision drives you. If you’re running a visitor attraction, such as a museum or a theme park,...
HR Managers have a bad habit of conducting annual staff surveys and assuming they’re a reasonable...
The National Student Survey (NSS) is an annual survey of all final year undergraduate degree stud...
Whichever way you look at it, the modern workplace is built to maximise efficiency. Or at least t...
Give us a few minutes and we will let you know how organizations just like yours have increased their revenue and engagement.